Privacy Policy

Introduction

Welcome to XYRA LIVE ("we", "us", "our"). This Privacy Policy explains how information may be collected, used, protected, and handled when you visit xyralive.online or use services available through our website, including the XYRA LIVE Super Chat service.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when interacting with our website or services.

Information You Provide

• Your name or display name
• Your Super Chat message
• Information submitted through our Contact Us page
• Information voluntarily provided for support purposes

Technical Information

Certain technical information may automatically be processed when you visit our website depending on the hosting, security, WordPress, analytics, or other technologies being used.

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate access time
• Referring page or website

Super Chat Information

When you use the XYRA LIVE Super Chat service, you may provide a name or display name, a Super Chat amount, and a message.

Depending on the livestream or community activity, your name and message may be displayed, acknowledged, or read during a livestream.

If you select the anonymous option, your display name may be displayed as Anonymous.

Payment Information

Super Chat payments are processed through Razorpay.

We do not directly collect or store your complete debit card number, credit card number, CVV, UPI PIN, banking password, or other sensitive payment credentials on our website.

Razorpay may independently collect and process payment information required to complete and secure a transaction. Such processing is subject to Razorpay's own policies, security practices, and applicable laws.

How We Use Information

Information processed through our website may be used for legitimate purposes including:

• Providing and operating the XYRA LIVE website
• Processing and confirming Super Chat payments
• Displaying or acknowledging Super Chat messages
• Responding to support and contact requests
• Maintaining payment and transaction records
• Preventing fraud, abuse, and unauthorized activity
• Maintaining website and payment security
• Improving website functionality and user experience
• Complying with applicable legal obligations

Cookies & Similar Technologies

Our website may use cookies or similar technologies to provide basic functionality, maintain security, remember preferences, or understand how visitors interact with the website.

Third-party services integrated into the website may also use cookies or similar technologies according to their own policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Third-Party Services

Our website may use third-party services for purposes such as payment processing, website hosting, security, analytics, embedded content, and social media functionality.

These third-party services may process information according to their own privacy policies and terms.

We recommend reviewing the applicable privacy policies of third-party services when using their features.

Data Security

We take reasonable measures to protect information processed through our website against unauthorized access, misuse, alteration, or disclosure.

Payment-related information is handled through appropriate payment infrastructure and security procedures provided by the applicable payment provider.

However, no website, online service, or electronic transmission method can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent fraud, maintain security, or comply with applicable legal, accounting, or regulatory requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

Information Sharing

We do not sell your personal information.

Information may be shared with service providers or third parties where reasonably necessary to:

• Operate our website
• Process and verify payments
• Provide technical or hosting services
• Maintain security
• Prevent fraud or abuse
• Respond to support requests
• Comply with applicable legal requirements

Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request or intentionally collect sensitive personal information from children.

If you believe that a child has provided personal information through our website, please contact us so that the matter can be reviewed and appropriate action can be taken.

External Links

Our website may contain links to external websites, livestreaming platforms, social media platforms, or other third-party services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Your Privacy Choices

Depending on the information involved and applicable law, you may have rights regarding your personal information.

If you have a question, correction request, deletion request, or privacy-related concern, you can contact us through our Contact Us page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, payment processes, technology, or applicable legal requirements.

Any updated version will be published on this page together with a revised "Last Updated" date.